03-23-2010, 10:50 AM
Thank you for contacting the War Rock Customer Support Team! We appreciate you taking the time to contact us.
Unfortunately, the resolution of this issue does not fall under our Free2Play support offerings.
Free2Play does not include support for:
Compromised Accounts: Unfortunately, if the account is not a premium then we are unable to provide any assistance on the issue.
Technical Support: We have a strong and thriving community and often these folks will be your best resource for determining issues that may be technical in nature. You can access our official forums from any of our game sites.
Password, Email, Address, Secret Question/Answer or Name changes
To learn more about the support levels we provide, please review the game Service Level Agreement.
If you do indeed wish to receive support for this issue, please purchase a premium service package and submit a new ticket. We apologize for any inconvenience this may have caused.
Thank you for your understanding and for choosing GamersFirst.
Regards,
Unfortunately, the resolution of this issue does not fall under our Free2Play support offerings.
Free2Play does not include support for:
Compromised Accounts: Unfortunately, if the account is not a premium then we are unable to provide any assistance on the issue.
Technical Support: We have a strong and thriving community and often these folks will be your best resource for determining issues that may be technical in nature. You can access our official forums from any of our game sites.
Password, Email, Address, Secret Question/Answer or Name changes
To learn more about the support levels we provide, please review the game Service Level Agreement.
If you do indeed wish to receive support for this issue, please purchase a premium service package and submit a new ticket. We apologize for any inconvenience this may have caused.
Thank you for your understanding and for choosing GamersFirst.
Regards,
