03-09-2010, 06:51 PM
Arkadaşlar bu sorun benim başıma geldi. WarrockTR Sitesinin resmi accountu olan "vvarocktr" accountuna pre alacakken yanlışlıkla aynı G1'deki 2 level accounta premium aldım. Hemen 5 dakika sonra ticket attım vede bugün cevap gelmiş, premium 13 level accounta aktarıldı.
Bu ticket örneğini sizlerle paylaşmak istedim.
Dear k2,
5 mins ago I activated my KESN code to my account but I don't know why but it seems that I had activated my ESN code to my worng account. I wanted to activate it to 11 level but somehow it was activated to 2 level account. I didn't buy any item in 2 level account which's name is wtrtrgy07. I would like my gold premium to be activated to my main acc of my G1 which is vvarocktr.
It's been only 5 mins till I activated it. Please remove my premium and transfer it to my 11 level.
And this is my ESN code :
ESN Kodu: xx
ESN Sifre: xx
Bunu yolladım vede ticketim kabul oldu gelen cevapta;
Thank you for contacting the GamersFirst Payments Support. We appreciate you taking the time to contact us regarding your Premium activation on wrong account.
We are sorry to hear that you were experiencing these difficulties. As per your request, we manually transferred the Gold Premium from account "xxx" to your War Rock account "trgyemk99". Please note this transfer of Premium was a one time exception.
We apologize again for any inconvenience this may have caused and appreciate your understanding. Should you require any further assistance then please feel free to submit another ticket. Thank you again for contacting us. We hope you continue to enjoy your experience in War Rock!
Regards,
Sadece 1 kerelik olmak üzere premiumu doğru accounta aktiv ettiler.
Bu ticket örneğini sizlerle paylaşmak istedim.
Dear k2,
5 mins ago I activated my KESN code to my account but I don't know why but it seems that I had activated my ESN code to my worng account. I wanted to activate it to 11 level but somehow it was activated to 2 level account. I didn't buy any item in 2 level account which's name is wtrtrgy07. I would like my gold premium to be activated to my main acc of my G1 which is vvarocktr.
It's been only 5 mins till I activated it. Please remove my premium and transfer it to my 11 level.
And this is my ESN code :
ESN Kodu: xx
ESN Sifre: xx
Bunu yolladım vede ticketim kabul oldu gelen cevapta;
Thank you for contacting the GamersFirst Payments Support. We appreciate you taking the time to contact us regarding your Premium activation on wrong account.
We are sorry to hear that you were experiencing these difficulties. As per your request, we manually transferred the Gold Premium from account "xxx" to your War Rock account "trgyemk99". Please note this transfer of Premium was a one time exception.
We apologize again for any inconvenience this may have caused and appreciate your understanding. Should you require any further assistance then please feel free to submit another ticket. Thank you again for contacting us. We hope you continue to enjoy your experience in War Rock!
Regards,
Sadece 1 kerelik olmak üzere premiumu doğru accounta aktiv ettiler.
Ama Şimdi Başıma Gelse Bu ticket Olayını Uygularım 