04-13-2011, 09:22 PM
Thank you for contacting the War Rock Customer Support Team! We appreciate you taking the time to contact us.
Upon review, it appears the temporary suspension on your account has been released and you will now be able to log in to the game.
We do urge you to take a moment to review our policies, located on our website (http://warrock.gamersfirst.com./policies.php#) to familiarize yourself with what is acceptable and what is not. Please be advised that continued failure to adhere to our policies may result in a permanent account closure.
Additionally, you should take heed of the following:
- We ask that you remove or close any third-party applications that alter or manipulate the game client or data stream. The use of any programs (hack or cheat) is strictly prohibited. Before you launch the game, ensure you clear any of these types of programs (even if they are for other games).
- The use of an anti-virus software package is encouraged to remove any potential trojans, viruses or mal-ware from your system.
- Please do not divulge account and personal information to anyone. GamersFirst and its employees will never request password information. To ensure safety of the account, we would advise changing your password on a regular basis.
- Only visit GamersFirst approved websites. Some malicious websites may attempt to gather or log your information. Be extra cautious when entering any personal information on websites.
Should you have any further questions please submit a ticket through our website (http://warrock.gamersfirst.com./submit_ticket.php), and we will be more than happy to assist you.
Upon review, it appears the temporary suspension on your account has been released and you will now be able to log in to the game.
We do urge you to take a moment to review our policies, located on our website (http://warrock.gamersfirst.com./policies.php#) to familiarize yourself with what is acceptable and what is not. Please be advised that continued failure to adhere to our policies may result in a permanent account closure.
Additionally, you should take heed of the following:
- We ask that you remove or close any third-party applications that alter or manipulate the game client or data stream. The use of any programs (hack or cheat) is strictly prohibited. Before you launch the game, ensure you clear any of these types of programs (even if they are for other games).
- The use of an anti-virus software package is encouraged to remove any potential trojans, viruses or mal-ware from your system.
- Please do not divulge account and personal information to anyone. GamersFirst and its employees will never request password information. To ensure safety of the account, we would advise changing your password on a regular basis.
- Only visit GamersFirst approved websites. Some malicious websites may attempt to gather or log your information. Be extra cautious when entering any personal information on websites.
Should you have any further questions please submit a ticket through our website (http://warrock.gamersfirst.com./submit_ticket.php), and we will be more than happy to assist you.
saol