Discussion Thread
Response (Pison) 11/19/2010 01:52 PM
Greetings hekimhan9,
Thank you for contacting the War Rock Customer Support Team! We appreciate you taking the time to contact us.
Thank you for bringing this matter to our attention.
Without the aid of our fellow combatants, chaos and havoc would wreak across the northern tribal regions of the Republic of Derbaran. Although we do have GMs to assist our beleaguered forces, they cannot always view the destruction from every angle. We will investigate the matter you have described and if we require additional information, we will be sure to contact you. Please keep in mind that due to player confidentiality we will be unable to provide any information on the action taken.
We would like to thank you for playing and helping us make our community stronger. Should you require any further assistance then please feel free to submit another ticket. Thank you again for contacting us. We hope you continue to enjoy your experience in War Rock!
Regards,
Pison
War Rock Customer Support Team
http://www.gamersfirst.com/warrock
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Response (Gwen) 11/19/2010 05:43 AM
Greetings, Gamer!
Thank you for contacting your GamersFirst Support Team. We appreciate you taking the time to contact us.
We sincerely apologize for the delay. Our ticket support system is currently undergoing extensive maintenance. Unfortunately, this may cause delay in the resolution of your ticket. As soon as this process is completed we will be able to assist you further.
We greatly apologize for any inconvenience and appreciate your continued patience and understanding.
We hope you continue to enjoy your experience with GamersFirst!
Best Regards,